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Manage my account

We’re currently upgrading our account management pages so we can offer you a better service.
But don’t worry, you can still manage your account. Simply call our Customer Helpline on
0871 522 5937 (Calls cost 10p per minute plus network extras. Calls may be recorded or monitored for quality and security purposes) and our Advisors can assist you with your account enquiries.


Opening times: 8am to 9pm Monday to Friday and 8am to 8pm Saturday and Sunday

How to pay your account
By Direct Debit

Set up a Direct Debit by calling our Customer Helpline on 0871 522 5937 (Calls cost 10p per minute plus network extras. Calls may be recorded or monitored for quality and security purposes) and your payments will be automatically debited on time.

At a bank

Just take the payment slip provided on your statement to any bank. There should not be a handling fee at your bank or Lloyds TSB. Please write your cheque out to GE Money and put your account number on the back. Payments should be made 5 working days before the due date.

By post

Write your cheque out to GE Money and put your account number on the back. Then just post the cheque and payment slip to in the envelope provided in your statement, without any staples or paper clips. The address for payment is: PO Box 848, Liverpool L71 2XX. Payments should be made 7 working days before the due date. Please add extra time at bank holidays or Christmas.

Phone/Internet banking

Contact your bank, quoting the following details:

SORT CODE: 30-00-00

BANK ACCOUNT NUMBER: 00200832

Payment should be made at least 5 working days prior to your due date.